Purpose -The purpose of this paper is to present the results from an empirical investigation of six sigma status in the Indian industry and underrepresented region of investigation on six sigma implementation. Design/methodology/approach -A survey questionnaire which applied in the UK industry is applied in India. The survey is adapted so that it is suitable to Indian industry. The results of the study are based on descriptive statistics. Findings -The results of this empirical study reflect the reasons for application of six sigma by Indian organizations, the most and least commonly used tools and techniques, critical success factors (CSFs) for the implementation of six sigma, and common impediments in the implementation. Research limitations/implications -This study was carried out with some boundaries such as the number of companies surveyed, time and budget constraints. Moreover, a detailed understanding of the status of six sigma applications in Indian industry by means of semi-structured interviews could not be executed due to above constraints. Originality/value -Very little research has been carried out relating to the status of six sigma implementation in the Indian industry. This paper will provide value to academics, practitioners of six sigma and those researchers who are involved in six sigma research.
Purpose -The purpose of this paper is to present the results from an empirical investigation of Six Sigma status in Indian industry, especially to highlight critical success factors (CSFs) of Six Sigma implementation in a developing economy like India. Design/methodology/approach -The study is based on survey questionnaire suitable for Indian industries. The results of the study are based on descriptive statistics. Findings -The results of this exploratory empirical study reflect the impact of different CSFs of Six Sigma implementation in different sizes and sectors of Indian industries.Research limitations/implications -The major constraints of the study were the number of companies surveyed as well as time and budget. Moreover, a detailed impact of different CSFs of Six Sigma implementation in Indian industry by means of semi-structured interviews could not be executed due to above constraints. Originality/value -Very little research has been carried out exploring the status of CSFs of Six Sigma implementation in Indian industries. This paper will provide value to academics, researchers and practitioners of Six Sigma by way of providing insight into the CSFs for Six Sigma implementation, especially in Indian industries.
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