The purpose of this paper is to describe the design of an Information Technology (IT) Strategic Management Model for a university in Cartagena, Colombia, in order to standardize and optimize the management of the institution's processes. A descriptive and qualitative research methodology was followed, implementing three phases: 1) Strategic analysis of the university institution by SWOT analysis as well as the analysis of ITIL and CobiT 5 models. 2) Description of the model designed and proposed to be implemented; and 3) Validation of the model. The implementation of the model will allow the institution to strategically manage IT 1790 Mónica Ospino-Pinedo et al. so that it can be a competitive institution in today's world, which day after day, demands greater use of IT in all the processes that are developed from all the possible instances.

This paper presents the design of a knowledge management model to promote ICT integration into the curriculum of a bilingual school in Cartagena, Colombia. It followed a mixed research methodology, combining documentary and descriptive research. The steps followed in the methodology were: 1) PEST Analysis-Use of ICT in Colombia. 2) Design of the Knowledge Management Model. 1060 David Franco-Borré et al. 3) Validation of the model. The implementation of the model will allow the school to strengthen its teachinglearning processes, the school staff will develop skills in using ICT, it will promote acquisition of technological forefront relevant resources and it will create competitive advantages for the school, confirming the importance of implementing knowledge management in organizations.