At the present stage of airline development the most effective way to increase safety is to introduce a systematic approach to the management of the organization. The creation of a single integrated management system including the combination of resources will make it possible to maintain the necessary level of quality of aviation services with safety as a key indicator. The article offers a model of such an integrated management system for medium level airlines.

-Most flight delays in aviation enterprises are related to air traffic management and technical centers. This can happen for various reasons: untimely removal of defects, lack of spare parts, deficiencies in maintenance scheduling, etc. Another reason may be inefficient management in the system of preparing the aircraft for departure. The article suggests a possible option of such an assessment as well as the results obtained from the use of this methodology applied to a specific airline.