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The librarians at the Sauls Memorial Library at Piedmont Hospital describe two services they offer to Piedmont Healthcare personnel and patients. Included are the system-wide library outreach program and the Sauls Memorial Library Business Center at the main hospital. These services create good will between patients, employees, and the healthcare system, and are also vital elements in promoting and marketing the library. This article illustrates the steps that were taken to create these services within Piedmont Healthcare's growing system.

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