European counties continue to receive an increasing number of migrants and refugees from an also increasing number of both European and non-European countries. This results in a huge societal challenge which is societal inclusion of people speaking different languages and of diverse backgrounds. Key for their inclusion is job finding which comes with hurdles like the language, the difficulty in assessing and certifying their skills and many more. In this paper, we present the architecture of a novel platform that aspires to provide migrants with a) assistance in discovering and assessing their hard and soft skills by employing Artificial Intelligence technologies, b) recommendations of appropriate job sectors and positions based on their profile, c) recommendations about training that would allow them to find jobs in the country/region they are located and d) practical information regarding the integration process. Furthermore, the proposed platform aims at assisting host authorities, non-governmental organizations and companies in detecting the needs of the target populations (migrants and refugees) through data analytics and supports them in reaching them. Apart from the technical architecture, we provide the results from the initial testing of the platform in real-life pilots in two countries.
As the number of migrants arriving in Europe increases, host societies face the challenge of supporting their smooth integration, respecting their needs and recognizing their competencies. A key element for their new life is their integration in the labour market. This paper presents a platform which offers a set of tools that has been developed to support migrants to find their way into the labour market in EU countries. This set includes tools for skill assessment, artificial intelligence tools providing recommendations for jobs that match their personal skills and needs, tools for suggesting training paths and options to empower their candidacy, and easy-to-use tools for creating their CV/portfolio. We focus on the evaluation of this platform in real life settings in two countries (Greece and Spain), which is part of our co-creation approach. The results are very promising and show the satisfaction of the migrants. Additionally, they provide valuable insights for both those that develop such tools and those that can use them in their work/activities with the migrants (such as the non-governmental organisations and host authorities).
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