Information systems are very important in this globalization era. Information systems generally can be used as a reference for decision making or to monitor the progress of an activity process. In high education, information systems are no less important than information systems within the company. Higher education is an institution that uses information systems to monitor work systems to improve quality. Higher Education Institute STMIK STIKOM Indonesia has implemented an internal quality assurance system (SPMI). An example of its application is by carrying out an internal quality audit (AMI). To ensure the quality of the application meets the standards and needs of the user, it can be done by performing software testing based on the ISO 25010 standard.

Kukuh Village is a village located in Kerambitan District, Tabanan Regency, Bali. Regional government has been promoting routine population data collection but most people do not yet have awareness of the importance of such data collection. Village population data stored in the Kukuh Village Information System is currently inaccurate, because the population of Kukuh Village is increasing every year, causing population data stored in the Kukuh Village Information System to be less accurate. Because of this, a population data update was carried out in Kukuh Village, Kerambitan, Tabanan. This program is realized in order to make population data on the official website of the Kukuh Village Information System accurate, up-to-date, integrated, of good quality so as to create accurate population data on the official website of the Kukuh Village Information System.

One of the areas producing creative industries in Bali is Tabanan Regency which produces creative industries in the form of pottery. In the community, earthenware products are usually known in the form of objects that function as containers, for example flower vases, pots, barrels, jugs, jars and so on. Sales of pottery products at the UD company. Amerta Sedana every month experiences erratic fluctuations. In planning sales, the company only estimates the number of sales without using the scientific method as a benchmark to assist the company in determining the next sales. This causes the company to be unable to maximize sales for the following month and fulfill consumer demand for goods. One solution that can be used is to do forecasting. Forecasting is a picture of the state of the company in the future and this picture is very important for the company. There are various types of methods that can be used to perform forecasting calculations. This study uses a comparison of the Single Moving Average and Double Exponential Smoothing methods for forecasting sales of small pot number 1, pot lion white, and pot monkey. The results showed that the calculation with the smallest error value was the sale of small pot number 1 with the 2-month Single Moving Average method with an MSE value of 56.1 and an MAD value of 4.942857, a lion white pot with a 2-month Single Moving Average method with an MSE value of 707.3214. and the MAD value is 18.82857, the monkey pot uses the 2-month Single Moving Average method with a value of 247.8786 and a MAD value of 11.32857

The election of the Governor and Deputy Governor of Bali will go through several stages of elections starting from the determination of the Governor and Deputy Governor of Bali to the stages of vote counting. In the election of the Governor and Deputy Governor of Bali the community can be directly involved in the voting stage which will be held on June 27, 2018 (General Commission Election or KPU, 2018). So that it raises many opinions, not only positive and neutral opinions but also negative ones. This research is expected to be able to conduct research on public opinion which contains positive, neutral and negative sentiments. In this research used tokenization preprocessing data N-gram method.N-gram is a token consisting of three words in each one token. In the stemming stages used the Nzief Adriani algorithm. For the classification process of this research used the 'Naïve Bays Classifier (NBC) method. In testing the candidate Governor's data the highest accuracy was obtained from the classification of KBS-Ace data on data taken from twitter with 89% accuracy, 91% precision and 94% recall and lowest accuracy when KBS-Ace data calcification process on social media Face book . Intisari-Pemilihan Calon Gubernur dan Wakil GubernurBali 2018 akan melalui beberapa tahapan pemilu mulai dari penentuan bakal calon Gubernur dan Wakil Gubernur Bali hingga tahapan penghitungan suara. Dalam pemilihan Gubernur dan Wakil Gubernur Bali masyarakat dapat terlibat langsung dalam tahapan pemungutan suara yang akan dilaksanakan pada tanggal 27 Juni 2018 (KPU, 2018). Sehingga dapat memunculkan banyak komentar atau pendapat, tidak hanya komentar positif dan netral tapi juga komentar yang negatif. Penelitian ini diharapkan mampu untuk melakukan riset atas komentar masyarakat yang mengandung sentimen baik atau positif, sama sekali tidak mengandung senrimen atau netral dan mengandung sentimen buruk atau negatif. Dalam penelitian ini metode digunakan untuk preprocessing data menggunakan tokenisasi Ngram. N-gram adalah token yang terdiri dari tiga kata setiap satu token. Pada tahap stemming menggunakan algoritma Nzief Adriani. Untuk proses klasifikasinya menggunakan metode Naïve Bayes Classifier (NBC). Pada pengujian data calon Gubernur akurasi tertinggi diperoleh dari klasifikasi data KBS-Ace pada data yang diambil dari Twitter dengan nilai akurasi 89%, presisi 91% dan recall 94% dan akurasi terendah pada saat proses kalsifikasi data KBS-Ace pada media sosial Facbook Kata Kunci-Analisa Sentimen, Calon Gubernur Bali 2018, Naive Bayes Classifier

Desa Kukuh Kecamatan Kerambitan Kabupaten Tabanan merupakan daerah yang tengah memanfaatkan Teknologi, termasuk Teknologi Informasi dalam rangka memperkuat Data Desa dalam menuju Desa Pintar (Smart village) dan Desa Digital (Digital village). Hal ini sesuai dengan salah satu Misi dari Desa Kukuh. Kegiatan Pengabdian pada Masyarakat ini bertujuan untuk memberikan pengetahuan dan keterampilan dasar, penggunaan dan penguasaan teknologi komputer dan informasi kepada perangkat desa guna meningkatkan skill dan kompetensi dalam dunia kerja melayani masyarakat. Sasaran dari pengabdian ini adalah para perangkat desa di Desa Kukuh Kecamatan Kerambitan Kabupaten Tabanan Bali. Pengabdian ini dilaksanakan dengan metode ceramah, demonstrasi, latihan dan evaluasi. Ceramah digunakan untuk memberikan penjelasan tentang materi Teknologi Komputer dan Teknologi Informasi. Metode demonstrasi akan digunakan untuk memperagakan atau menunjukkan suatu proses kerja. Metode latihan digunakan untuk mempraktekkan materi yang telah disampaikan dan didemonstrasikan. Dan evaluasi akan digunakan untuk mengetahui dan mengukur tingkat pemahaman. Dari hasil kegiatan pengabdian yang telah dilakukan, seluruh perangkat desa sangat antusias dalam mengikuti pelatihan. Setelah mengikuti pelatihan komputer, perangkat desa dapat memahami dan mampu mempraktekan dengan baik seluruh materi yang disampaikan selama kegiatan pengabdian.