The mental health issue in Indonesia still become a very important concern from various sectors either government or society. The absent finacial abilities result to the delay of mental illness patient treatment. Some various rules have been issued for dealing these mental illness issues, among them were including the National Health Insurance (JKN). The family has an important role as a health service within particular unit, because the health problems which emerged within the family will contagiously affect another family members and its environment. The existence of the respondent's characteristic will determine the ODGJ in the treatment seeking action. The purpose of this study to determine the relationship between respondents and JKN membership with action for ODGJ treatment in Puger sub-district of Jember regency. This type of research is quantitative with descriptive approach. The results of this study indicate that there is a relationship between the characteristics of the respondent (education) with acts of seeking ODGJ treatment, and also there are no relationship between the characteristic of respondents (type, sex, occupation, income, sick parents, family, kinship, family type) and  National Health with acts of seeking ODGJ treatment.