Accessibility refers to making websites usable for people of all types of abilities and disabilities, regardless of what browsing technology they are using. Since the web is an important resource of information for millions of people at all levels, accessible websites can help people with disabilities too to participate and contribute more actively in society. The objective of this study is to analyze the status of accessibility of banking websites as it allows people with disabilities to be independent and more in control of their own financial requirements. Web Content Accessibility Guidelines (WCAG) are universally accepted guidelines for website accessibility evaluation. The automatic evaluation tool is used to evaluate the website accessibility based on WCAG 1.0 and WCAG 2.0 guidelines. To further assess the reasons for accessibility barriers, complexity score was calculated. The accessibility score of different disability was also computed. The difference between the mean accessibility errors of public and private sector banks in India was also computed. The correlation of accessibility with the popularity and importance of the web sites was also evaluated. It was found that none of the websites that were evaluated were completely accessible to people with disabilities, i.e., there were no web sites that had no violations of web accessibility guidelines. There was no significant difference found in the accessibility of public and private sector banking websites in India. A framework to categorize the websites into fully accessible, partially accessible and inaccessible was also proposed.

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-The recent exponential growth of Internet has made the online banking very popular .It has become integral part of life fo r many people. But still the majority of people have probably not even tried it yet possibly because the websites of the banks are too complicated to understand and navigate. It has therefore become important to evaluate the quality of the banking websites. Most of the studies in the literature on banking websites have focused on evaluating the quality of services of these websites. In this paper we have investigated the structural properties of the websites with emphasis on navigability study of these business sites. Also evaluated the correlation between the navigability, popularity and importance of the Web sites.

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The number of Web sites is growing exponentially and so are the people who are accessing them on mobile devices including people with special abilities.