Although the competence level in pharmaceutical cold chain logistics is adequate in the current healthcare sector, the future will be more unpredictable, disruptive, and chaotic than the world of today because of rapid technological changes, as well as social disruption. This work introduces and evaluates a new cold chain structure based on the enhanced reference process model (RPM) and reference architecture (RA) for the pharmaceutical cold chain competence design. The modified Delphi technique is used to design a systematic decision context to evaluate the improved RPM and RA and produce a competence design by obtaining agreement from a panel of experts. Ten experts in cold chain logistics took part in the modified Delphi assessment process to describe the model and architecture for an evaluation lead. They defined it as the assessment associated with the professional related to cold chain accreditation. Ten participants from six countries were asked questions regarding their expertise, abilities, and opinions in the first round, and their comments were collected. In the second and third rounds, comments and consensus were collected, which were set at 80% for RPM and RA. This work proposes an innovative scheme for developing occupational standards based on the RPM and RA, as opposed to the traditional method of employing functional analysis to establish occupational standards. This work can be further expanded to develop professional competencies in the pharmaceutical cold chain.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.