This study examined the organizational impression management (OIM) strategies adopted by the US law firms on Twitter. The Diction software package for textual analysis of nearly 10,000 tweets, coupled with statistical analysis, was used to assess the significant differences among law firms over 5 years. Although higher revenue law firms were found to exhibit higher certainty and optimism than lower revenue firms, analysis via repeated measures analysis of variance did not show significant differences. When companies’ OIM strategies were observed over a period of 5 years, there was a statistically significant difference in activity between 2011 and 2014. The findings add to the body of corporate communications research through examination of social media OIM strategies used by financially successful US law firms.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.