Background: Product information leaflets are available for most prescription medicines and many non-prescription medicines. Materials and Method: A prospective and observational study was conducted at Basaveshwara teaching and general hospital with an aim to determine how many patients see, read and retain the PIL. Results: A total of About 216 patients visiting the out-patient departments were enrolled in the study. The study results showed that among 216 patients, 195(90.28%) patients completed the study. More number of patients 79(40.15%) belonged to old age, followed by Public servant& housewife 46(23.58%) followed by agricultre 12(6.15%) followed by student, business& others 4(2.05%). 142(72.82%) of patients were counseled in Kannada, 35(17.94%) patients in Hindi & 18(9.23%) patients in English. As Kalburgi is a multilingual city majority of the people speak Kannada and Hindi. The 195 patients were dispensed a total of 341 Medicines. For 26 items (7.63 per cent), there was no manufacturer's leaflet available for the pharmacist to supply with the medicine. 195 patients received at least one medicine with a leaflet. The leaflet was said to have been just noticed by 134 patients (68%). About 42 patients (21%) said they had read some part of the leaflet and 19 (9%) patients reported that they had read the leaflet completely.   Conclusion: This study concluded that there  is  a  need  to  improve  the  format, content  and  language  of  the  package  inserts  in  India. Pharmacist intervention is needed to improve patients reading habits for pils.Tighter  monitoring  of  the  inserts  by regulatory  bodies  can  help  to  enforce  ideal  labeling  practices.