The phenomenon of social exclusion caused by transport exclusion is one of the main causes of social problems in peripheral areas, as well as a major organizational challenge for public service providers and all organizations operating in the areas where this problem occurs. Transport exclusion has a negative impact on the dynamics of socioeconomic processes and may interfere with sustainable development plans of stakeholders operating in a given area. The phenomenon is characterized by particular intensity in peripheral border localities with a low population density and outdated public transport system (established in the past to meet the needs of industrial society). The aim of this analysis is to present the basic principles of a conceptual model that combines the estimation of the scale of the transport exclusion phenomenon (in accordance with the specificity of peripheral border areas) with the idea of institutionalized carpooling based on effective information management. The usefulness of the said model underwent verification with respect to the possibility of estimating the scale of transport exclusion in peripheral border areas based on the example of the Polish–Slovak border area (Lesko Commune and Snina District). During the course of the research, factors characterizing the currently functioning public transport system were also indicated. They proved the system’s inadequacy for the challenges faced by the post-industrial society.

In 2019, the Polish Government introduced a new legislation on public transport. The main objective of these laws is to determine a new division of responsibilities within the public administration system for the planning, implementation and financing of public transport. These new regulations may significantly affect the scope of responsibilities and competencies of transport organizers, in particular regarding the creation of transport plans and funding mechanisms. As a result of maintaining an under-financed, unsustainable transport system based solely on commercial public transport for more than two decades, Poland has experienced a collapse of the public transport system in remote areas. The absence of complex policies in the field of public transport has caused millions of people to suffer from transport exclusion, especially in settlements located outside the main transport routes. This is resulting in disputes over the structure of the regional transport network. The aim of the research paper is to identify potential axes of conflicts between transport organizers, government and local governments subsidizing co-financed transport services, passengers and companies providing public and commercial passenger transport.

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