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Metrics are the essential building blocks for any evaluation process. They establish specific goals for improvement. Multi agent system (MAS) is complex in nature, due to the increase in complexity of developing a multi agent system, the existing metrics are less sufficient for evaluating the quality of an MAS. This is due to the fact that agent react in an unpredictable manner. Existing metrics for measuring MAS quality fails to addresses potential communication, initiative behaviour and learn-ability. In this work we have proposed additional metrics for measuring the software agent. A software agent for online shopping system is developed and the metrics values are obtained from it and the quality of the multi agent system is analysed.

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