To achieve superb performance in drilling, one should look at the major causes of failure and tackle them head on. That was exactly what was done in Nigeria. In collaboration with directional drilling contractor, the Shell Nigeria Exploration and Production Company (SNEPCo) Wells (Drilling and Completion) team brought losses due to non-productive time (NPT) from millions of dollars down to zero in only a little more than three years. SNEPCO's non-productive time (NPT) values was considerably high which resulted in the drilling and completions of only three wells. This performance was not sustainable and something had to be done. The strategy used to turn things around and as reported in this paper was to Define and accurately measure NPT and inefficiencyHave a pre-defined performance metrics or KPIRoot Cause Analysis Investigation, Implementation of Learning and Continuous Improvement.Effective Collaboration and People Management