This research uses a normative juridical approach. The specification of this research is descriptive analytical. The type of data used is secondary data obtained through literature study and then analyzed qualitatively and drawn conclusions with deductive and inductive thought method. The results of this study show that first: the provisions of Indonesian medical discipline sanction based on the principle of Clarity of Purpose, medical discipline sanction is established with a clear purpose that is as a form of guidance and supervision of medical practice in Indonesia. Based on the principle of Implementation, medical discipline sanction is said to be implemented because it has been regulated in the Regulation of KKI (Perkonsil) Number 50 of 2017 on the Procedures for Handling Cases of Alleged Violations of Doctor and Dentist Discipline. Based on the principles of Usability and Useful, by looking at the background of the formation of medical disciplinary sanctions which, among others, the high number of disciplinary violations, then disciplinary sanctions are really needed and yet not beneficial to the community. The principle of Clarity Formulation, the formulation of medical discipline sanction is clear and not multitasker so it can be easily understood. From the results of this analysis can be said that the provisions of disciplinary sanctions are effective. Secondly, the mechanism of sanction is set in number 50 of 2017 on the Procedures for Handling the Case of Alleged Discipline of Doctor and Dentist, which regulates the procedure and also the authority in the imposition of sanctions and the implementation of sanctions. The mechanism is the process of imposition of sanctions is the authority of MKDKI while the implementation of the decision of sanctions unification is the authority of KKI.
Panembahan Senopati Hospital is a referral hospital. In the government program in the form of the National Health Insurance (JKN), most people who seek treatment at Panembahan Senopati District Hospital have health insurance. The ineffectiveness of the referral system in Indonesia has an impact on the accumulation of patients in advanced health facilities, resulting in a decline in the quality of health services provided. The main indicator of knowing hospital standards is patient satisfaction with services from the hospital. Various facts show that there are serious problems in the quality of health services in Indonesia. This is due to the absence of the best quality control system that can be applied. To determine the level of satisfaction of National Health Insurance (JKN) patients with the quality of health services provided by dental clinic officers at Panembahan Senopati Hospital. Descriptive analytic observational with a cross sectional study design. The population in this study were patients who received dental and oral health services. Samples were taken using 86 accidental sampling techniques. Data was collected using a questionnaire consisting of 14 structured question items based on the performance and attitude of dental clinicians. Data analysis using the Chi-Square test followed by logistic regression test. From the results of multivariate analysis, the P value of 0.035 performance is significant and has a greater chance of 10,588 times compared to performance that is not appropriate. P value of 0.023 attitude is significant and has a 4.315 times the opportunity compared to attitudes that do not include 3 components. Factors related to satisfaction include intelligence, skills. emotional stability, a person's characteristics include attitudes, personal traits, physical traits, desires and motivation. There is a relationship between the performance and attitude of dental clinicians that performance is a variable X which is more influential with a value of P = 0.035 compared with attitude with a value of P = 0.023 to the variable Y about patient satisfaction of dental dentists.
If a patient feels aggrieved by the practice of medicine can make a complaint to the Indonesian Medical Disciplinary Board. Complaints to the Indonesian Medical Disciplinary Board do not diminish the patient's right to report the physician for alleged criminal acts to the authorities and or to sue for civil injury to the court. Giving sanctions to the medical profession is not considered to meet the value of justice. Reconstruction of several Articles in Law number 29 of 2004 on Medical Practice is indispensable, among others: Article 3 a Medical Practice Law and Article 66 paragraph (3) of Medical Practice Law and Article 69 paragraph (3) of Medical Practice Law. In article 66 paragraph (3) explains that any violation of the medical profession must first be terminated through Indonesian Medical Disciplinary Board institution. The process of complaint is the author called "One Door Court." In order for the theory of one-door justice can run effectively then required Indonesian Medical Disciplinary Board provincial and district throughout Indonesia. Reconstruction type of sanction (Article 69 paragraph (3)) intended for the implementation of sanctioning the medical profession always mengedapankan prophetic justice that is justice based on Belief in God Almighty.
Medical dispute resolution efforts are the implementation of legal protection for medical personnel. A medical worker who is affected by a medical dispute can enter into the realm of civil (court), criminal (police), professional ethics (MKEK), professional discipline (MKDKI) together.Whereas in carrying out the activities of the medical profession, a doctor has the right to personal protection, honor, dignity, and is entitled to a sense of security and protection from the threat of fear to do or not do something which is a human right guaranteed by the Constitution. By using the normative juridical method of this paper, legal protection for medical personnel in the resolution of medical disputes is seen from the current legal certainty. Medical crimes and the protection of medical personnel have been regulated in the
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