ResumoEsta pesquisa foi instigada pela seguinte questão problematizante: de que maneira as pessoas percebem o assédio moral nas organizações? Complementarmente: qual a repercussão social do fenômeno? Assim, movida por essas reflexões, objetivou-se discutir a percepção da sociedade acerca do fenômeno do assédio moral no ambiente corporativo, a partir da análise de literatura e da pesquisa de campo empreendida. Especificamente, visou-se caracterizar o assédio moral nos ambientes corporativos, analisando as possíveis origens do problema e respectiva repercussão social. O estudo, de natureza qualitativa, exploratório-descritivo, tomou por base o levantamento de campo realizado junto a 100 trabalhadores, arguindo-os acerca das características do assédio moral, da definição de papéis na experiência observada ou vivenciada (assediador, assediado, expectador), das reações esboçadas, dos efeitos provocados pelo fenômeno e medidas consideradas eficazes na solução do problema. A investigação tem sua justificativa assentada na necessidade de monitorar a evolução e contornos do fenômeno. Como principal resultado, o estudo apresentou as formas de assédio percebidas por esses, impacto decorrente na vida das vítimas e possíveis medidas preventivas. As opções e narrativas desvelam cenários variados de violência no mundo do trabalho, ressonando significativamente na vida do trabalhador. As estratégias abrigadas pelo assédio moral foram variadas, explícitas e não explícitas, sinalização que reclama uma contextualização efetiva quando da formação do conjunto fático-probatório. Conduta lesiva à harmonia social, os impactos ressaltados no estudo perpassam o âmbito corporativo, atingindo as relações sociais em plano maior.Palavras-chave: Assédio Moral. Dignidade. Organizações.AbstractThis research was instigated by the following problematizing question: How do people perceive bullying in organizations? Complementarily: what is the social repercussion of the phenomenon? Thus, based on these reflections, the objective was to discuss the society perception about the moral harassment phenomenon in the corporate environment, based on literature analysis and field research undertaken. Specifically, it aimed to characterize moral harassment in corporate environments, analyzing the possible origins of the problem and its social repercussion. The qualitative, exploratory-descriptive study was based on a field survey of 100 workers, arguing about the characteristics of moral harassment, the definition of roles in the experience observed or lived (harasser, harassed,spectator). the outlined reactions , the effects caused by the phenomenon and measures considered effective in solving the problem. The investigation has its justification based on the need to monitor the evolution and contours of the phenomenon. As a main result, the study presented the perceived forms of harassment, the resulting impact on the victims’ lives and possible preventive measures. The options and narratives reveal varied scenarios of violence in the world of work, resonating significantly in the worker’s life. The strategies sheltered by bullying were varied, explicit and not explicit, signaling that demands an effective contextualization upon the formation of the factual-probatory set. Detrimental conduct to social harmony, the impacts highlighted in the study permeate the corporate sphere, reaching social relationships in a larger plane.Keywords: Moral Harassment. Dignity. Organizations.
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