The Italian food movement shows some peculiarities of meeting consumer demand in the foodservice subsector where innovation is considered strategic to meet targets and reach goals. A particular kind of innovation is the return to tradition by enhancement of the territory, e.g., reinstating local recipes and local gastronomy or high-quality local raw materials. Some entrepreneurs are redefining the fast-food service, providing foodstuffs through a short supply chain. The aim of this paper is to identify the different hamburger foodservices operating in North-West Italy and address their diverse peculiarities. A sample of 11 hamburger restaurants was identified, a mystery shopping analysis was implemented to collect information on the foodservice phenomenon, and a Business Model Canvas was carried out to compare different foodservices. The results consider two different hamburger foodservices, i.e., International Hamburger Foodservice (IHF) and Local Hamburger Foodservice (LHF), the former concentrating mainly on customer service, human resource management, and operations management, and the latter focussing on high product quality in terms of materials and psychology, plus selection of local raw materials and ingredients, supporting the local economy and businesses. Moreover, the findings provide some information on the interaction between selected Hamburger Foodservices and related supply chains, highlighting the consumer transition toward meals of high quality standards in terms of raw materials and ingredients.
In the European Union, including Poland, catering services are the largest industry in the hospitality sector. In today's world, catering companies play an important role in meeting the changing nutritional needs of consumers. The industry of catering services generates the largest part of added value and the majority of jobs in the hospitality sector. The development of catering services is undoubtedly related to the social and economic changes taking place in recent years in our country. This phenomenon is related to both the rich and the poor, because the offer is diverse catering companies. The research hypothesis is that the development of catering enterprises is unequal across the regions of Poland, and various factors having different correlative interrelations affect it. The research aim is to investigate the factors affecting the development of catering enterprises in Poland. The geographic distribution of catering enterprises into the regions of Poland is uneven: the highest concentration of enterprises is in Mazovia Province. In the period of 2000-2013, the number of catering enterprises has increased in most provinces. In the coming years will continue to develop possibility of increasing the efficiency of the market participants, as evidenced by both macroeconomic and microeconomic indicators.
The aim of this paper is presentation of the activities of food service companies in the area of social responsibility. In today's business world, there are many strategies being used to run business. Interest of the topic of corporate social responsibility has growing rapidly. Many companies have started to engage in CSR as strategy in order to gain benefits that can give them an added advantage over their competitors. The corporate social responsibility (CSR) is the company's strategy, based on the assumption that business is responsible for the society within which it operates. There have been increasing numbers of companies engaged in CSR. CSR is becoming an important issue in the food service business. Nowadays CSR can drive companies to succeed in business by increasing sales volume and brand awareness and also added advantage over their competitors. For this thesis was decided to choose McDonald's corporation as a case study. This is one of the famous restaurants all over the world. McDonald's has a good reputation in terms of social responsibility. Hence, the significance of this paper is not only to increase related stakeholders' understanding of CSR, resulting in the achievement of long term sustainability, but also fill in the academic gap of CSR, especially for catering business in Poland. The main objective of the article will be to find out, how McDonald's implements CSR towards employees, customers, supply partners and the community.Purpose: The aim of this paper is presentation of the activities of food service companies in the area of social responsibility on example of international fast food chain -McDonald's. Methodology:For this thesis was decided to choose McDonald's corporation as a case study, empirical, qualitative research method. The evidence presents a case that the corporation is implementing CSR policies as a means to greater profitability. It is promoting itself as a notable corporate citizen and has turned CSR around from a cost of doing business into a profitable enterprise and been commended for it. But, McDonalds CSR strategies mostly lay in the overlapping ethics/law area. 65Originality/value: Hence, the significance of this paper is not only to increase related stakeholders' understanding of CSR, resulting in the achievement of long term sustainability, but also fill in the academic gap of CSR, especially for catering business in Poland. The demand for results is related to a poor adoption of CSR in small companies, especially in the gastronomy business. There is a possibility to improve performance with the example of McDonald's as the role model.
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