In several companies, transportation costs are most part logistics costs. In this context, the appropriate distribution planning figures as a strategic activity in the generation of competitiveness. Previous studies that analyzed the transportation problem do not consider the role of the expedition in their models. This research investigated a transportation problem considering the expedition of goods. A midsize retailer located in the ABC region of Sao Paulo was used to conduct a case study. In addition to documentary data, interviews were conducted with professionals involved in the expedition operation. The results indicated that the company could optimize their expedition by considering the changes proposed in this study. We conclude that the expedition is an important activity in the analysis of a transport model.

In several companies, transportation costs are most part logistics costs. In this context, the appropriate distribution planning figures as a strategic activity in the generation of competitiveness. Previous studies that analyzed the transportation problem do not consider the role of the expedition in their models. This research investigated a transportation problem considering the expedition of goods. A midsize retailer located in the ABC region of Sao Paulo was used to conduct a case study. In addition to documentary data, interviews were conducted with professionals involved in the expedition operation. The results indicated that the company could optimize their expedition by considering the changes proposed in this study. We conclude that the expedition is an important activity in the analysis of a transport model.