Telework has been a critical response to the COVID-19 pandemic (Denham, 2021). Many industries resort to telecommuting to ensure business continuity. Women are drawn to telework because it combines work and family responsibilities and, at the same time, faces numerous issues that hinder their ability to maintain both work and domestic duties. The study analyzes the relationship between employee engagement, loyalty, and job performance among Women Teleworkers of a Case Company in the Philippines during the COVID-19 pandemic. This study is postulated based on the social exchange theory. The researcher identified 208 Women Teleworkers of the case company as respondents using a random sampling technique: utilized Mean and Standard Deviation, T-test, ANOVA, and Pearson coefficient in data analysis. The result reveals a positive correlation between employee engagement and loyalty, while a negative correlation between loyalty and job performance and employee engagement and job performance among women teleworkers.

Members are the primary customers and lifeblood of multi-purpose cooperatives. This study aimed to determine the extent of organizational climate and customer relationship management among members of a Multi-Purpose Cooperative in Negros Occidental. This study is anchored in Social Exchange Theory and Relationship Management theory. The researchers conducted a quantitative study between November 2021 and March 2022 with 347 members. The researchers used descriptive, comparative, and correlational methods. The result indicates a great extent in both organizational climate and customer relationship management based on the responses of the members. The study found a high association between organizational climate and customer relationship management. The researchers conclude that the multi-purpose cooperatives emphasized the benefits and well-being of their members which enhances their organizational climate perspective by providing quality and innovative service through customer relationship management.