Case studies for evaluating tools in software engineering are powerful. Although they cannot achieve the scientific rigour of formal experiments, the results can provide sufficient information to help companies judge if a specific technology being evaluated will benefit their organization. This paper reports on a case study done for evaluating a combinatorial testing tool in a realistic industrial environment with real objects and subjects. The case study has been executed at Sulake, a company that develops social entertainment games and whose main product is Habbo Hotel, a social network community in the shape of an online Hotel that is visited by millions of teenagers every week all around the world. This paper describes the experimental design of the case study together with the results and decisions that Sulake has taken about the further study, adoption and implantation of these type of tools.
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