Social media are increasingly present in the daily life of humanbeings. As a consequence, the volume of content generated by usersgrows considerably. These contents are published on digital platforms,such as blogs, communities and online social networks. Theanalysis of these data requires different approaches and methods toobtain a satisfactory result. Seeking to know the current scenario ofsocial media analysis, this work performs a systematic mapping toidentify the most used databases, algorithms, and tools in researchin this area. The results presented provides the identification of themain research topics and how they are related to each other andcan serve as a basis to guide new researchers, both in the choiceof data sources and in the definition of tools and algorithms in thesolution of the identified problems.