a b s t r a c tThis paper reviews the literature for articles that include both the terms corporate social responsibility and reputation in the title and/or abstract. The results of the conceptual analysis reveal that most studies on CSR and reputation focus on practical implications without contributing to the theoretical framework. The authors propose applying institutional theory to enhance the understanding of the relationship between CSR and reputation and to foster public relations theory development.

This research focuses on the Turkish government’s communications with the international community with regard to Syrian refugees. I use the Discourse Historical Approach to reveal and compare the discursive strategies that the official Turkish news agency has used as part of its public diplomacy efforts in their mass communication efforts regarding Syrian refugees during the last 8 years. The results reveal how a humanitarian issue such as the plight of refugees might be employed to establish a government’s political position, affirm its involvement and influence public opinion about a conflict that exceeds national boundaries and has turned into a challenge for international dominance involving world superpowers. The topics highlighted in the Turkish news reports and the argumentations that these reports put forward reveal that the Turkish government is highly critical of the international community, especially Western powers, for not fulfilling their humanitarian responsibilities. This specific criticism from Turkey regarding its outsized role in hosting refugees has become a leverage point to claim a place in the decision table about the future of Syria.

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This research focuses on the European Union's (EU) public relations and public diplomacy efforts for immigrant integration. It uncovers the relationship between the EU and leaders of Turkish associations in Brussels, Belgium. In-depth interviews with Turkish association leaders reveal the way they see themselves and the Turkish diaspora, how they reflect on their national identities, and their understanding of EU public diplomacy and public relations strategies. The communication strategies Turkish associations use to gather information about immigrant integration and their opinions on EU communication strategies are also studied. In addition, the research investigates whether two-way communication exists between the Turkish associations and the EU, and unveils the strategic communication and public relations strategies the Turkish diaspora uses to influence public policy and to engage in lobbying. © 2014 © 2014 Taylor & Francis

This qualitative study sheds light onto the working structures, make-up, and strengths and weaknesses of civil society organizations working with Syrian refugees in Turkey. The research includes 22 interviews with a variety of national and international civil society organizations (CSOs) and aims to reveal strategies they employ to communicate with and advocate on behalf of refugees. The strategies utilized by international and domestic organizations are compared and their relationships elaborated within the specific sociocultural and political context of Turkey. Results reveal that Syrian refugee advocacy in Turkey can be defined as a balancing act, where civil society organizations need to establish and nurture positive government relations, while engaging closely with their beneficiary communities and each other due to their mutually dependent funding and implementation arrangements, as well as work closely with the media to ensure effective advocacy.