ante los diversos desafíos impuestos por la pandemia del coronavirus . El ejercicio cualitativo analiza la experiencia de 10 instituciones a partir de la voz de sus estudiantes, docentes y directivos en torno a los cambios en los procesos académicos, administrativos y organizativos. Se concluye que, la pandemia ha afectado de diferente manera y con distinta intensidad a cada institución. Pese a los logros, la experiencia analizada devela el relativo éxito del uso de las plataformas virtuales ante tres condiciones básicas: conectividad, competencias tecnológicas y habilidades socioemocionales del profesorado. Destaca la importancia de implementar acciones tutoriales, de resiliencia o de concienciación de las necesidades, sentimientos y malestares de docentes y estudiantes. Resulta oportuno recuperar las experiencias de otras instituciones e interpelar especialmente a estudiantes, tesistas y egresados.Palabras clave: Acceso a la educación, aprendizaje en línea, educación a distancia, formación de docentes, tecnología educacional. The article proposes to recover the response of the Teacher Training and Updating Institutions in the state of Chihuahua regarding the various challenges imposed by the Coronavirus Disease (COVID-19). The qualitative exercise analyzes the experience of 10 institutions based on the voice of their students, teachers, and principals regarding changes in academic, administrative, and organizational processes. It is concluded that the pandemic has affected each institution in differentways and with diverse intensity. Despite the achievements, the experience analyzed reveals the relative success of the using virtual platforms in the face of three basic conditions: connectivity, technological competencies, and socio-emotional skills of the teaching staff. It highlights the importance of implementing tutoring, resilience, or awareness actions of teachers and students' needs, feelings, and sufferings. It is opportune to recover the experiences of other institutions and to question especially students, thesis students and graduates.
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