Persoalan kemiskinan masih menjadi tantangan terbesar bagi bangsa Indonesia saat ini. Karakterkemiskinan itu sendiri tidak lepas dari persoalan rendahnya tingkat kesehatan, pendidikan,dan nilaigizi balita, dll. Berbagai kebijakan telah di gulirkan pemerintah salah satunya Program KeluargaHarapan dari Kementerian Sosial.Penelitian ini bertujuan untuk mengetahui efektivitas EfektivitasProgram Keluarga Harapan Dalam Penanggulangan Kemiskinan dan faktor kendala yang ditemui diKecamatan Tenayan Raya Kota Pekanbaru. Metode yang digunakan dalam penelitian ini adalahkuantitatif dengan pendekatan deskriftif. Hasil penelitian dari jawaban responden menunjukkan bahwaefektivitas program keluarga harapan dilihat dari kategori efektif, cukup efektif, dan kurang efektif.Rata-rata jawaban responden berada pada kategori efektif dengan uraian untuk Indikator pendekatansumber (input) yaitu 72 % dari 30 responden, ini menunjukkan bahwa program PKH yang dilaksanakandi Kecamatan Tenayan Raya dari segi sumber daya sudah sesuai dengan tujuan program. Indikatorproses yaitu 71 %, dimana alur kerja penyaluran bantuan PKH sudah sesuai dengan Standar OperasionalProsedur. Indikator sasaran (output) yaitu 77 %, ini menunjukkan bahwa para pemanfaat program sudahmemenuhi kriteria yang layak sebagai penerima program. sedangkan yang menjadi faktor penghambatefektivitas program keluarga harapan ini yaitu kuantitas/jumlah uang yang diterima pemanfaat belummemenuhi keperluan dari masyarakat, koordinasi antara petugas program, dan faktor pengawasan.
With the number of tax payment services at the Samsat office in Riau province, the community needs service innovation that is easier to access payment services for motorized vehicle taxes.So that the E-samsat service application emerged ,which is an online application that aims to serve and facilitate the public in paying motorized vehicle taxes.The purpose of this study is to describe in depth the innovation of the E-Samsat application service in the payment of motor vehicle tax in Riau Province as a form of excellent service at the E-Samsat office of Riau Province.This study uses the theory of Everett M.Rogers(2003) in Suwarno (2008:17). In its application,innovation has attributes inherent in the innovation.The innovation attributes referred to are as follows : Relative Advantage, Compatibility, Complexity,Triability (possibility to be tried),Observability (easily observed).The research method used in this research is descriptive method qualitative data collection techniques through interviews, observation and documentation. Data collection, data reduction, and drawing conclusions made on data analysis techniques.The results of this study indicate that the Relative Advantage is the easiness of the community in handling motorized vehicle tax payments (PKB).Compatibility (suitability) where the E-Samsat service innovation for the people of Pekanbaru city is in accordance with the current conditions of technological development. Complexity in which the innovation of E-Samsat services is not considered complicated in the implementation process.Then Triability (possibly tested) the people of Pekanbaru City who responded positively to the existence of E-Samsat service. Furthermore from Observability (ease of observation) with fairly simple service procedures electronically. Keywords : Innovation, Service, E- Samsat Riau Province
The development of halal-based tourism requires planning, Implementation, and control efforts, to create added value as desired. One is implementing the Indonesian halal tourism logo and the Halal Tourism Halal Logo. Halal Tourism is an additional service that is part of tourism. The research was conducted to analyze and explain the Implementation of Halal Tourism Development in Pekanbaru City. This research was conducted using indicators of Implementation according to Edward III, namely first Communication, second Resources, third Disposition and fourth bureaucratic structure. This type of research uses descriptive with qualitative methods. The study results are based on indicators of Communication, resources, disposition, and bureaucratic structure. Communication activities in the form of socialization by the implementor have been carried out through various media, namely social media, the web, and promotion through local television media. However, consistency still needs to be improved. Not a few of the community/business people themselves still need to understand the concept of halal tourism, steps in the Implementation of halal tourism development have been at the stage of making a decree (SK) Accelerating the Development of Halal Tourism. Halal certificates in several culinary businesses and restaurants must be implemented better. There are budget constraints owned by the Pekanbaru City Culture and Tourism Office, so the Implementation of halal tourism development activities has yet to be maximally achieved.
Penelitian ini bertujuan untuk mengetahui Efektivitas E-Warong KUBE PKH Berkah Harapan di Kecamatan Marpoyan Damai Kota Pekanbaru. Tipe penelitian ini adalah penelitian kualitatif dan kuantitatif deskriptif. Informan dalam penelitian ini meliputi ketua, sekretaris, dan bendahara E-Warong KUBE PKH Berkah Harapan. Sedangkan responden penelitian dibagi atas dua kelompok, yaitu masyarakat atau keluarga penerima manfaat program dan anggota pelaksana program. Jumlah responden dari anggota pelaksana program adalah 7 orang dan dari masyarakat adalah 82 orang. Data penelitian ini bersumber dari data primer, yaitu berupa hasil wawancara dan kuesioner. Berdasarkan hasil penelitian, diketahui bahwa Efektivitas E-Warong KUBE PKH Berkah Harapan di Kecamatan Marpoyan Damai Kota Pekanbaru adalah cukup baik. Ini terlihat dari aspek ketepatan waktu, tercapainya tujuan program dan perubahan nyata yang dirasakan masyarakat miskin dari program adalah masih cukup baik.
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