Information and Communication Technology has become a veritable tool in today's world and most aspects of human activity related to business, health, education and financial sectors are dependent on this technology. Guidance and counseling activities are becoming more popular in schools and a guidance and counseling application (GC Mobile App) is necessary to bring disturbed students in an institution and the counselors to a platform online where they can easily communicate on problems facing the students at any particular time even when they are far apart. The Centre for Distance Learning of a Federal University in Nigeria was used as a case study. Face-to-Face interview was utilized to gather data, the existing guidance and counseling system was studied and the challenges associated with it were highlighted. This guidance and counseling system utilized genetic algorithm techniques in its design and will improve the quality of counseling services rendered since the counsellor can be contacted anytime and the student's progress can be monitored.