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Retail has undergone several transformations over the years. The main reason is due to the digital transformation that is occurring in business, changing all processes and, as a consequence, consumer behavior. This new retail model, much more interactive and integrated, is taking over the market. Retail distribution systems are considered multi- or omni- channel systems when consumers can place orders to buy products: online, physically and online in the stores. Nowadays, most companies try to increase their sales using this recent business model called omni-channel retailing. This is changing the way companies sell their products. These changes can be seen both in the internal logistics of retailers and in the structure and processes of the supply chain. It integrates two existing distribution systems: the retail distribution system and the consumer distribution system. The current study aims to understand this model that integrates the digital and offline and raise its key implications for the strategies applied in logistics.

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Competitiveness among enterprises, acting within global sustainability, has resorted to several types of administration in order to keep companies in the vanguard of the market. One of the most efficient types of administration is effective Planning, in such a way as to perform a task at the minimum time required and the lowest possible cost.Planning has become ever so complex, due to the innumerable demands from technology and market. A relevant aspect of Planning is that the sectors that influence it, whether productive or not, compound a chain of influences that will determine either success or failure of such Planning.One manner to tackle a network matrix analysis is by Para-consistent Logic, a mathematical model that does not follow Classic Logic.It was then possible to verify the efficacy of this model of Planning analysis, as a method to be used and studied and subsequently adopted and used.

The goal of this report is to analyse how the mass customization manufacturing strategy is being incorporated by a metal-mechanic company that deals with steel drawing. To sustain the research basis regarding the evaluate data, a case study based on research-action methodology was applied. Customisable goods go through the same production processes as regular products, given the fact that the raw material allows flexibility. Nevertheless, customisable goods are made regarding specific mechanical properties and unique profiles, as rounded with specific diameters, or specials, these coming from laminated bars. This entrepreneur vision seeks to integrate the manufacturing process alterations to as down the line as possible. Customers require products that are not always ready to buy in the necessary quantities and different patterns in steel distribution centres, which have regulations to obey before despatch.