Currently, doing maintenance has significantly altered due to changes in equipment design, information and communication technology, cost pressures and customer acceptance of risk and failures. Moreover, current working circumstances are more complex and require parallel multiple actions. An integrated high-level maintenance comprising multiple sub-systems requires the collaboration of many stakeholders including multiple systems and departments. They work together to improve coordination and sharing of information within the whole disparate maintenance process. The emerging mobile technologies are rapidly developing viewed as business enablers, and they have the impact, use and penetration of the marketplace to support asset maintenance practices. Mobile technology can maintain collaborative information sharing and provides a number of benefits to an organization such as working collaboratively or separately. To achieve high quality and efficiency of maintenance for engineering assets, this research proposes to develop an appropriate mobile collaboration framework based on a Delphi investigation. This framework is concerned with adopting and implementing new mobile technologies that meet all maintenance collaboration requirements, where organizations can expand the existing technology they are using.
Assets are the lifeblood of most organizations. . Maintenance is critical in asset management. Whenever a machine stops due to a breakdown, or for essential routine maintenance, it incurs a cost. Unlike consumer applications, in heavy industry and maintenance, the uses of mobile solutions have not yet become very popular. However, it is believed that mobile solutions can bring maintenance management closer to daily practice in the field, and lead to more efficient maintenance operations. This research has adopted a multi-case studies in order to identify the role of mobile technologies in as-set maintenance activities. The findings will contribute to the development of mobile technologies in facilitating effective and efficient maintenance in engineering asset management organisations.
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