Call for Exceptional Thesis LNBIP reports state-of-the-art results in areas related to business information systems and industrial application software developmenttimely, at a high level, and in both printed and electronic form. LNBIP is abstracted/indexed in ISI Proceedings, DBLP, EI and Scopus.

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This work is dedicated to my family. My Mother, who now deceased made me the person I am. To my wife Elena, for her understanding of my commitment to iCOP. My mentor's the Constables, Sergeants and Inspectors in the New South Wales Police Force with whom I shared a career. But in particular, to my Professor Dr Amin Beheshti, for his backbone commitment to teaching. Who believed in how I perceived technology as an enabler to policing processes and its future.Finally, I dedicate this work to the community whom I believe in and served for the past three decades. v vi Dedication

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