This study was necessitated by the lack of research on internal corporate social responsibility (CSR) and organizational citizenship behavior among employees of higher learning institutions in Ghana, as well as the claim that employees of public higher learning institutions in Ghana lack commitment, motivation, trust, and engagement. The research focused on the impact of internal CSR on the organizational citizenship behavior (OCB) of employees in public higher learning institutions in Ghana. Employees of public higher education institutions across the country were selected using stratified random and convenience sampling techniques. The data were analyzed using SEM, confirmatory and exploratory factor analyses. The findings of the study showed that internal CSR has a significant role to play in the OCB of workers in public higher learning institutions in Ghana. Incentives and motivation, as well as organizational justice and fairness, were found to influence the employees' OCB. The study provides recommendations for management and stakeholders' strategic decisions.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.