Mitra Grab Bike) Penelitian ini adalah penelitian kualitatif yang bertujuan untuk mengetahui dampak pendapatan mitra grab setelah perubahan sistem insentif dari sistem perjalanan menjadi sistem berlian. Penelitian ini menggunakan alat analisis triangulasi dengan tiga informan mitra grab dan 2 informan kosumen.Hasil penelitian sistem perjalanan lebih memudahkan para mitra Grab, tetapi penghasilan yang didapatkan lebih sedikit dan waktu yang digunakan lebih singkat. Sistem berlian memiliki promopromo yang menarik. Hal ini dilakukan oleh pihak Grab agar daya tarik pelanggan terhadap Grab lebih besar dan Mitra menjadi lebih untung. Selain itu, sistem berlian juga lebih mudah digunakan, karena metode pembayaran yang digunakan bisa dengan nontunai yang merupakan nilai plus untuk sistem ini. Jadi, ada dua keuntungan yang didapatkan dari perubahan sistem ini, jumlah pendapatan dari konsumen yang meningkat yang merupakan keuntungan untuk mitra dan promopromo yang menguntungkan untuk para konsumen.Kata kunci: Sistem perjalanan; Sistem Berlian, Mitra Grab Abstract: Grab Partner Income Analysis After Change Of The System (Case Study on Grab Bike Partners). This research is a qualitative research that aims to determine the impact of grab partner income after the change in the incentive system from the travel system to the diamond system. This study uses a triangulation analysis tool with three grab partner informants and 2 customer informants.The results of the travel system research made it easier for Grab partners, but the income earned was less and the time spent was shorter. The diamond system has attractive promos. This is done by Grab so that the attractiveness of customers towards Grab is greater and Partners become more profitable. In addition, the diamond system is also easier to use, because the payment method used can be by non-cash which is a plus for this system. So, there are two benefits gained from this system change, the increasing amount of income from consumers which is a profit for partners and promos that are beneficial for consumers.
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