Purpose
This study aims to investigate what Turkish Airlines as a global airline company reports for corporate social responsibility (CSR) efforts on its corporate website by developing a framework assessing reports of airline companies’ CSR practices.
Design/methodology/approach
Content analysis was conducted on reports, documents and written policies published on the Turkish Airlines corporate website by the end of 2017.
Findings
The research findings suggest that Turkish Airlines publishes numerous reports highlighting their CSR activities. The study results show that Turkish Airlines reports its CSR activities through reports, documents and written policies. While the CSR reporting efforts deal with all CSR areas, the environmental dimension is the mostly emphasized area.
Practical implications
The study provides a model and data-driven analyzes for decision-makers and policymakers.
Originality/value
As one of the first study in the field, this research examines CSR reporting efforts in the airline industry via a new framework developed for airline companies.
Havaalanları birçok ülkede uzun yıllardır merkezi veya yerel idareler tarafından işletilmişlerdir. Ancak, son yıllarda bu durum değişmekte; havaalanlarının yönetimi yapısal bir dönüşüm geçirmektedir. Bu çalışmanın temel amacı, havaalanı endüstrisindeki yeni eğilimleri havaalanı işletim/yönetim modelleri çerçevesinde tartışmaktır. Bu amaçla çalışmada öncelikle ekonomik serbestleşme (deregülasyon) ve liberalleşme hareketleri irdelenecek, ardından havaalanlarını etkileyen ticarileşme, özelleştirme ve uluslararasılaşma/küreselleşme akımlarının sonucu günümüzdeki havaalanı işletim modelleri çeşitli ülkelerden örneklerle ortaya konulacaktır. Türkiye'deki havaalanı endüstrisinin mevcut durumunun ele alınmasının ardından, çalışma, yapılacak değerlendirme ile son bulacaktır.
This article explores the progress of academic research of air transportation in an emerging country. The foundations of the air transportation field were scanned in the context of postgraduate theses. Postgraduate theses in air transportation were surveyed to illustrate what kind of themes were researched at Turkish universities and what were the tendencies of Turkish academics to study regarding air transportation. The research that spanned a 44-year period from 1972 to 2016 and was carried out by thoroughly examining the postgraduate theses that exist in the electronic database of the Turkish Council of Higher Education. In this research, 329 postgraduate theses- 58 doctorates (17.6%) and 271 masters (82.4%) - were found. The data were analyzed through a bibliometric method by using content analysis.
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