Indonesia is still in a position of the concentrated epidemic, where female sex workers are still one of the risk populations that are very vulnerable to HIV/AIDS. The process of accepting and living experience of infected female sex workers becomes very important so that the quality of life is better. Buleleng is one of the districts in Bali with the highest incidence of HIV/AIDS by sex workers. The purpose of this study was to determine the life experiences of sex workers when infected with HIV/AIDS in Buleleng Regency. Quality research methods with a phenomenological approach. Participants numbered 5 participants, with 4 sex workers who were infected with HIV/AIDS and 1 holder of an HIV service program at the Sawan Health Center. The sampling technique used purposive sampling with instruments in the form of interview guidelines. Data collection techniques by conducting in-depth interviews. Then the results are analyzed by transcribing and compiling a theme. The results found five major themes, namely risk factors for infection, self-response, social response after infection, condom use behavior, and health insurance with ARV adherence. The conclusion is that more sex workers do not want to disclose their HIV status, then there are still many sex workers who do not have health insurance so that it leads to non-adherence with treatment.

ABSTRACT Quality of service and client satisfaction as consumers still remain a benchmark.Behavior of caring Nurses is one indicator of quality of care to patients.Many complaints related services caring nursebehaviors. Behavior Caring is not good appreciation profession down. Efforts to increase the caring one of them is increased levels of education. Analyze the relationship between level of education andbehaviors.caring nurse Analytic survey research with cross sectional approach. Sampling with technique. purposive samplingSamples of 48 nurses at the Primary Health Center in Busungbiu and Seririt. The research instrument with a questionnaire that has been modified and tested the data that is valid and reliabel.Analisa univariate data of sociodemographic, independent and dependent variables of the study. Spearman rank was used to analyze the relationship of independent variables and depeden. The results of univariate analysis found 54.2% of respondents aged 20-25 years, 77.1% female, 56.3% have a service life of> 5, 56.3%are married, 64.8% received reward regularof agencies if they have work performance, and 52.1% received training in service quality regularly or periodically. Correlation test result obtained significant correlation with pvalue <0.05 and psositif force strong enough correlation r = 0.678 between level of education andbehaviors. Caring nurse there is a pretty strong correlation between level of education and behavior caring the nursetoward the positive relationship that means the better the education, the better the level of behaviorcaring of nursing health center. KeyWord : Quality of care, level of education, caring behavior, patient satisfaction