The aim of this study is to reveal that barrier toll booths are inefficient in terms of delay and travel time when compared to non-barrier toll booths. In our study, Kurnaköy toll booth, on the Northern Marmara Highway, was examined. The toll booth was modeled using the PTV Vissim micro simulation program. Currently, 8 toll booths are in active service and are operated with barriers. As an alternative to the current operation, 4 different operations were modeled: 8 toll booths without barriers, 10 toll booths without barriers, 12 toll booths without barriers and finally 4 toll booths with free passage system. The designed models were run under 3 different demand levels as low, medium and high, and compared using the PTV Vissim program. When the current barrier toll booth and the non-barrier operations were compared with medium demand, it was seen that there is a significant difference in delay. A bottleneck problem was also encountered due to the geometry of the barrier-free toll booth operation. The optimum operation was found by comparing the alternative operations.
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