We present a study that examines how a social media activism campaign aimed at improving gender diversity within engineering gained and maintained momentum in its early period. We examined over 50,000 Tweets posted over the first ~75 days of the #ILookLikeAnEngineer campaign and found that diverse participation -of types of users -increased activity at crucial moments. We categorize these triggers into four types: 1) Event-Driven: Alignment of the campaign with offline events related to the issue (Diversity SFO, Disrupt, etc.); 2) Media-Driven: News coverage of the events in the media (TechCrunch, CNN, BBC, etc.); 3) Industry-Driven: Web participation in the campaign by large organizations (Microsoft, Tesla, GE, Cisco, etc.); and 4) Personality-Driven: Alignment of the events with popular and/or known personalities (e.g. Isis Anchalee; Michelle Sun; Ada Lovelace.). This study illustrates how one mechanism -triggering -supports connective action in social media campaign.
Social media provides a mechanism for people to engage with social causes across a range of issues. It also provides a strategic tool to those looking to advance a cause to exchange, promote or publicize their ideas. In such instances, AI can be either an asset if used appropriately or a barrier. One of the key issues for a workforce diversity campaign is to understand in real-time who is participating -specifically, whether the participants are individuals or organizations, and in case of individuals, whether they are male or female. In this paper, we present a study to demonstrate a case for AI for social good that develops a model to infer in real-time the different user types participating in a cause-driven hashtag campaign on Twitter, ILookLikeAnEngineer (ILLAE). A generic framework is devised to classify a Twitter user into three classes: organization, male and female in a real-time manner. The framework is tested against two datasets (IL-LAE and a general dataset) and outperforms the baseline binary classifiers for categorizing organization/individual and male/female. The proposed model can be applied to future social cause-driven campaigns to get real-time insights on the macro-level social behavior of participants.
Introduction The availability of a variety of e-cigarettes flavors is one of the frequently cited reasons for their adoption. An active stream of discussion about flavoring can be observed online. Analyzing these real-time conversations offers nuanced insights into key factors related to the adoption of flavors, subsequently supporting public health interventions. Methods Google’s BERT, a state-of-the-art deep learning method was employed to model the first sentiment corpus on JUUL flavors. BERT, which is pre-trained with the complete English Wikipedia was fine-tuned by integrating a classification model, with human labeled Tweets, as training data. A collection of 30,075 Tweets about JUUL flavors was classified into positive and negative sentiments. Finally, using topic models, we identify and grouped thematic areas into positive and negative Tweets. Results With an average of 89% cross-validation precision for classifying tweets, the finetuned BERT model classified 24,114 Tweets as positive and 5,961 Tweets as negative. Through the topic modeling approach 10 thematic topics were identified from the predicted positive and negative sentiments expressed in the Tweets. Conclusions JUUL flavors, notably mango, mint, and cucumber, provoke overwhelmingly positive sentiments indicating a strong likeness due to favoarble taste and odor. Negative discourse about JUUL flavors revolve around addictiveness, high nicotine content, and youth targeted marketing. Implications Limiting the content related to flavors and positive perceptions on social media is necessary to minimize exposure to youth. The novel methodology used in this study may be adopted to monitor e-cigarette discourse periodically, as well as other critical public health phenomena online.
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