E-SCM is a system that can manage the delivery of goods that can be integrated between consumers, suppliers and traders. The purpose of this research is to create a web-based E-SCM system for glassware inventory management, which will be implemented at the Glosir Raju store. The model used to build this system is the system development life cycle, which includes the analysis, design, implementation, and testing phases. Data collection techniques were carried out by interview and observation. While the design phase in this research consists of making interfaces, use case diagrams, and class diagrams. Our result is a web-based E-SCM system for managing the distribution of glassware. The test results show that all functions work well in this system and follow the set design. Therefore, the E-SCM system for glassware shops makes the delivery of raw materials faster, and there are no delays in delivery, making the production process faster, more effective, and efficient, especially at the Glosir Raju store.

Workshop ini merupakan penggunan tata bahasa penerapan dalam karya tulis ilmiah yang ditujukan kepada guru-guru di SMK PPM Shadr El-Islam Asahan  yang berlokasi di  Jl. Besar Danau Sijabut, Danau Sijabut, Kec. Air Batu, Kab. Asahan  dengan menunjukan tingat kemahiran dan keahlian yang baik khususnya dalam penulisan karya Ilmiah untuk mengingkatkan penguasaan dalam segi penulisan yang ikuti oleh guru-guru SMK PPM Shadr El-Islam Asahan semua mata pelajaran. Hal ini temukannya dengan melalkukan pengabdian kepada Masyarakat oleh tim pengabdian STMIK Royal Kisaran. Metode  pelaksanaan  dalam  pengabdian  masyarakat  ini  adalah  dengan  cara  melaksanakan kegiatan pengabdian menggunakan   metode   ceramah,   diskusi   dan  bimbingan teknis (BIMTEK). kegiatan pengabdian pada masyarakat ini memberikan hasil meningkatnya pengetahuan dan keterampilan guru –guru di SMK PPM Shadr El-Islam Asahan khususnya dalam penerapan penulisan karya imiah.

The product sales system in the store still uses a manual system in marketing its products, so only certain people know about the product. Stores cannot know their customers and who are the best customers, nor can they know when and how customers buy. In this case the author uses the method of Customer Relationship Management (CRM) which allows the correct and effective information culture and relationship technology. With the construction of this system, it is hoped that later they will be able to find out who the best and profitable customers are, be able to predict what customers can get or which products they will buy in the future and can interact in real time by integrating web technology developments in improving the quality of product sales. at the gift shop of the range. Customer Relationship Management (CRM) is a company strategy used to please customers or customers so they don't turn to competitors. The product sales system at Anugrah Kisaran Store is built using the PHP and MySQL programming languages ​​as its database, as well as tools used to describe the system model. is the Unified Modeling Language (UML). This system will only be intended for Anugrah Kisaran Stores. Customer Relationship Management (CRM) will provide the best services to customers such as product information, payments will be easier and faster to access