In this highly volatile global economy, organizations need to deploy various levers to improve supply chain performance. Supply chain needs to be responsive and agile to changing market conditions. The objective of the supply chain is to have the right products and services in the right quantities, at the right place, at the right moment, produced with minimal cost with the required quality level. To facilitate that, communication is considered one of the key levers to its success. While traditional communication approaches improved supply chain performance, in this dynamic environment there are still significant gaps and few opportunities to innovate the communication process within the whole supply chain. The purpose of this article is to explore how organizations can improve the performance of the communication process within the whole supply chain through the application of hybrid strategies and tools. The research methodology was qualitative exploratory in nature to confirm the relevance of the research question, and to explore through extensive literature review different strategies and tools to be applied to improve communication in supply chain.Supply chain managers can potentially benefit from this research, this study contributes to communication process in the supply chain by going beyond the benefits and problems of communication process that occur in day-to-day operational communications. It adds a new perspective to fit the flexibility and agility exist in the market place by proposing the use of hybrid strategies and tools to improve connectivity, information exchange, knowledge sharing and relationship alignment in the networked supply chain.

Recognizing the importance of achieving supply chain flexibility in this dynamic environment, this research explores the critical strategies that can be applied to achieve supply chain flexibility in health care. The research design, guided by a Qualitative philosophy, was inductive in nature. Using different journal articles in the areas of uncertainty, flexibility, supply chain management, supply chain flexibility and health care management, a number of different strategies to facilitate supply chain flexibility in health care were deduced. The challenge for health care supply chain leaders and health professional is to develop and apply 1. proactive strategies, that is developed and employed through 2. effective whole supply chain communication, and 3. continuous organizational learning. Supply chain managers can potentially benefit from this research that added a new perspective to fit the agility exist in the market place. The proposed strategies improve flexibility in the networked health care supply chain.

Purpose – the purpose of this article is to explore how health organizations can enhance the capacity of the health workforce to put knowledge into practice to improve patient care. The researcher proposed a model designed to link all needed factors that leads to minimize know-do gap.Methodology - The research design, guided by a Qualitative philosophy, was inductive in nature. The researcher used both a case study and an extensive literature review methodology to deduce different factors that leads to minimize know-do gap.Findings – The proposed model provides a valuable new lens through which health workforce, managers and practitioners can minimize (Know – Do) gap in health care.Research Limitations - The results of this study are drawn based on small sample. The validity and the theoretical soundness of the proposed model need to be tested.Practical Implications – The (Minimizing Know – Do Gap) Model is essential to improve the application of health knowledge which will lead to better patient care.Originality/Value – The proposed Model integrated eight essential factors which have been under examined in the literature.