In the era of global business, quality of human resources, skilled and knowledgeable employees are highly essential. It is frequently noted that quality human resources act as a prerequisite for competitive advantage and competitive edge of any business. This is especially so in the case of small and medium industries (SMIs), considered as "the seeds" from which large organizations and big corporations are grown. Similarly, previous studies indicate that high turnover of employees undeniably affects production, productivity, profitability and hence hinders further growth of any business, small, medium and large alike. While there are a number of empirical studies on employees, their working environment, and job satisfaction, only a few have based their

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