This study explored primary care providers' (PCPs) experiences with the practice of pharmaceutical care-based medication therapy management (MTM IntroductionThe face of healthcare is changing. Governments along with individual health systems are changing the way they take care of patients in efforts to make health care more affordable and the health system sustainable. Entire organizations are shifting to a team-based approach to health care, which requires collaboration between all health care providers to provide the best, most efficient and most cost-effective services to patients. The role of each health care provider is being reexamined and redefined, so that patients can be seen in the timeliest manner and by the most qualified provider.