No abstract

The major theme of this paper is to evaluate policy impacts. This paper aims to evaluate the impact of the determination of the Watu Ata Nature Reserve using the evaluation criteria proposed by William N. Dunn: Effectiveness, Equity, Responsiveness and Appropriateness. As defined in RI Government Regulation No. 28 of 2011 Article 1, a nature reserve is an area which, due to its natural condition, contains unique plants and/or plant diversity along with natural phenomena and whose ecosystem requires protection and preservation efforts so that its existence and development can grow naturally. The Watu Ata Nature Reserve is one nature reserve area in the Ngada regency based on the Decree of Minister of Forestry No. 432/Kpts-II/92. The research method used is a descriptive qualitative study that employs a field study approach conducted in two villages, namely, Heawea Village and Inelika Village. These two villages have the biggest community’s land in the  Watu Ata Nature Reserve. The findings suggest that the Watu Ata Nature Reserve policy has had a negative impact on people living around the nature reserve area, particularly with respect to their loss of access to the cultivated land and cultural sites where they have built relationships with their deceased ancestors.

Tulisan ini bertujuan untuk mengetahui tingkat kepuasan pasien terhadap kualitas pelayanan di Rumah Sakit Umum Daerah Dr. Moewardi Surakarta. Tulisan ini membahas tentang kualitas pelayanan kesehatan dengan menggunakan dimensi kualitas pelayanan publik Reliability, Accessibility, Comfortabel, Competence, Assurance, dan Tangibel. Penelitian ini dilaksanakan pada tahun 2015 dengan metode kuantitatif dan menggunakan diagram kartesius. Hasil penelitian menyatakan bahwa kualitas pelayanan yang diberikan telah menunjukan kualitas pelayanan yang baik. Hal ini dibuktikan dengan dominasi dari ke delapan kriteria yang masuk dalam kuadran B. Artinya bahwa pada kuadran ini harapan pelanggan berkaitan dengan faktor-faktor pelayanan yang dianggap penting oleh pelanggan sudah sesuai dengan kenyataan yang dirasakan oleh masyarakat ketika mendapat pelayanan. Selain itu, ditemukan pula adanya salah satu kriteria yang masuk dalam kuadran A, yang mengindikasikan masih adanya gap antara harapan dan realita yang dirasakan oleh pelanggan. Oleh karena itu pihak RSUD Dr. Moewardi harus memperbaiki pola pelayanan tersebut.

This community service activity aims to examine the extent of village preparation in facing the implementation of the New Normal policy (new normal life) and at the same time to provide information through socialization related to the implementation of the New Normal policy. The village as the spearhead in implementing the New Normal policy should prepare all resources that can support the implementation of the policy. This New Normal policy is designed to support the economic life of the people who had experienced a decline during the Covid-19 prevention and handling period. The purpose of this policy is to re-increase the productivity of the people who had stopped while keeping them safe from Covid-19. Forms of Community Service Webinar through online media (Google Meet). The results of the service activities carried out were that the people of Oeprigi Village and Kaenbaun Village, which were the target group in this activity, knew and understood the New Normal policy.