Purpose The purpose of this paper is to study the relationships between the capabilities and performance characteristics of logistic service providers (LSPs) in the Caribbean region. The study considers the organization’s process improvement (PI) performance as it relates to their innovation capabilities, their efforts into information sharing and collaboration with customers, their planning for contingencies and considering the uncertainty of their customer’s technology. Design/methodology/approach A survey was applied to 88 LSP firms with operations in the Caribbean region. Structural equation modeling was used to analyze the hypothesized relationships. Findings The results indicate that the PI performance of LSPs is significantly related to their innovation capabilities, and that these capabilities are positively related to collaboration and exchange of relevant information. Furthermore, they indicate that information sharing between LSPs and their customers significantly improves the quality of contingency planning. However, the study showed that innovation capabilities are not directly related to the LSPs’ focus on contingency planning and that customers’ technology uncertainty does not have a significant effect on the LSPs’ innovation capabilities. Research limitations/implications The sample of LSP firms is limited to three countries of the Caribbean region. Further examination of the model in additional countries and across multiple industrial contexts would increase the validity of the findings and expand to settings such as manufacturing and services. Originality/value This study measures operational performance of LSPs from a different perspective: its PI performance, and considers how multiple factors affect this performance.
Resumen: Las micro, pequeñas y medianas empresas (mipymes) en la República Dominicana representan el 99% del total de empresas, generan cerca del 40% del PIB, más de 1 millón de empleos y ocupan el 46% de la población económicamente activa. Más del 95% de las mipymes dominicanas son familiares. Dada la importancia de las mipymes familiares en este contexto, el presente ensayo utiliza la metodología cualitativa de estudio de caso múltiple entrecruzado para acercarse, por un lado, al fenó-meno de la transición de una generación a otra con el propósito de identificar posibles factores de éxito y, por otro lado, explorar hasta qué punto dicho relevo ocurre desde la perspectiva de un proceso de emprendimiento en el que tanto la salida del predecesor como la entrada del sucesor pueden ser asociadas a la búsqueda de nuevas oportunidades de negocios. De cara al predecesor, los factores de éxitos relevantes en el proceso de relevo resultaron
Resumen: ¿Tiene el modelo ricardiano de ventaja comparativa alguna relevancia empírica contemporánea para el comercio? Este modelo sugiere que el intercambio comercial es determinado por la productividad laboral relativa y el costo laboral unitario relativo. La idea central de este ensayo es la de someterlo a prueba con datos actuales y analizar hasta qué punto puede explicar con significancia estadística las exportaciones y el comercio bilateral de un caso latinoamericano en un sector específico de la industria de manufactura en tiempos modernos. Los resultados de la estimación con los mínimos cuadrados ordinarios favorecen el modelo para la mayoría de los casos considerados.Palabras claves: Colombia, industria de manufactura, ventaja comparativa, productividad laboral relativa, costo laboral unitario relativo.
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