Social media business intelligence assists business owners achieve more accurate data and assessments of existing and potential customers. Today, the COVID-19 pandemic has disrupted business operations globally, and various governments have implemented policies and grants to facilitate business recovery; however, the initiatives have brought limited success. Therefore, it is essential to adopt social media business intelligence tools that help predict potential sales and analyze key performance indicators through effective virtual data collection. By generating such data, a business will be better equipped to plan on past, present, and future marketing and consumer trends. In addition, business owners can design a personalized dashboard that integrates consumer data from diverse sources to counter competition and understand overall performance. Subsequently, business intelligence tools can facilitate organizing the data into clear visualizations that are easy to understand and interpret. Therefore, a business can respond swiftly to changes, understand the cause of the changes, and mitigate adverse impacts in time.

The successful business organizations simply concentrated on their purpose, mission, vision, and goals, and they established open business practices to quench their clients and get the best opportunities to compete with their competitors by offering superior customer service and future orientations. The foundational component of businesses is transparency at all levels, which helps the company gain a significant amount of consumer confidence for both its commercial and residential solutions. These businesses continually assess their rivals' innovative business strategies and client success rates. A systematic review is embracing the research to improve understanding of the impact of service transparency and service control on competitiveness in order to present the literature-based evidence.

The aim of this research is to show the e-learning to be viable there should be proper technical assistance. Online instruction promotes learning by encouraging students to use the variety of learning resources at their disposal and boosting their level of commitment to their majors. The virtual world is a great place to study since it provides users with access to knowledge that has been earned through experience. This research helps to evaluate the educational performance through mobile e-learning management on the basis of literature, research studies, and journals.

An enormous burden on healthcare services has been caused by the COVID-19 pandemic, a health emergency. Medical professionals dealing with COVID-19 patients encounter a number of difficulties in the midst of this unprecedented pandemic. Since research continues to demonstrate high rates of burnout, psychological stress, and suicide, attention has been drawn to the mental health of frontline healthcare workers. Frontline healthcare workers who had direct contact with Covid-infected patients displayed a higher level of mental illness. Due to their excruciatingly long and stressful work hours, these HCW displayed signs of anxiety, sadness, and insomnia. This research carried out with impacts, benefits and disadvantages occurred for the HCWs during Covid-19 pandemic with the help of online research articles and accordance with word health organization.

In Hospitality industry, to maintain consistency, not every customer receives the same degree of treatment. Truly good customer service requires personalization and making each client feel as though they are the only ones who count right now. That is the phenomenon to successful hotel management, better order management with time effective way by adopting technological strategies can enhance the service quality. The objective to this research is to explore the impact and factors affecting service quality in the hotel management.