The purpose of this research is the customers of Muamalat Bank KCP Gresik namely to simultaneously analyze the significant of Complaints behavior variables, complaint handling and price attributes on employee satisfaction towards variables that significantly influence complaints complaints and price attributes. satisfaction variables and analysis of variables that influence customer satisfaction. The benefits of research are variables used to test together and can be used to provide benefits to Muamalat Bank KCP Gresik, as a basis for developing strategies, both for the development and decision making related to complaints, complaint handling, price and satisfaction attributes The customer is also one of the materials used to develop and improve employee performance in order to provide the best service for customer satisfaction.

Customer loyalty is a top priority in this study because the level is getting sharper among banking companies in Indonesia. The main thing so that companies can survive, compete and dominate the market, the quality of service and interest must be improved. Banks must pay attention to the things that are considered important by customers. So that customers feel comfortable and do not switch to other banks. The purpose of this study was to determine and analyze the influence of service quality and interest variables on customer loyalty to the iB Hasanah savings product.

PT Bank Mauamalat Indonesia (BMI) salah satu perbankan yang berkonsep Syariah saat ini telah meluncurkan produk terbarunya yakni pembiayaan multiguna prohajj. Produk pembiayaan multiguna prohajj telah mendapatkan persetujuan dari pihak dewan pengawas Syariah (DPS) dan Otoritas jasa keuangan (OJK) fokus produk ini dengan skema porsi haji memudahkan masyarakat untuk mendapatkan porsi haji melalui pembiayaan multiguna prohajj maka dari itu peneliti membuat penelitian mengenai analisis persepsi masyarakat terhadap minat produk prohajj dalam hukum islam.

This paper aims to identify key insights from the available literature review on blockchain in the sukuk market and provide a commentary of its prospects specifically in its application within the sukuk market advantages and challenges. The paper primarily applies a qualitative approach and literature review as a research method. The result showed that smart sukuk has the potential of becoming the future for sukuk issuances and may contribute to the spread of sukuk more widely, leading to the expansion of Islamic funding. The advantages of smart contracts could facilitate transactions in convenient way and hence would contribute to wellbeing of the ummah, thus achieving the maslaha. The use of smart contracts designed to protect against fraud is also consistent with maqasid al-Shariah (purposes of Shariah), which is the protection of al-mal (property).