The introduction of smart card technology has ushered in a new era of electronic medical information systems. Taiwan's Bureau of National Health Insurance (BNHI) implemented the National Health Insurance (NHI) smart card project in 2004. The purpose of the project was to replace all paper cards with one smart card. The NHI medical network now provides three kinds of services. In this paper, we illustrate the status of the NHI smart card system in Taiwan and propose three kinds of value-added applications for the medical network, which are electronic exchange of medical information, retrieval of personal medical records and medical e-learning for future development of health information systems.

Due to increasing passenger awareness of service quality, international airports worldwide are facing ever greater pressures and making efforts to sustain their competitive advantages. In this study, a hybrid approach is used to guide the evaluation process of airport service quality. The structural relationships and the interrelationships among the service quality criteria are analysed through the interpretive structural modelling method. In addition, the analytic network process method can obtain weightings and overall ranking to each dimension and criterion in the evaluation. Finally, the effectiveness of the approach is illustrated using an empirical study of Taiwan Taoyuan International Airport.

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