No abstract

Performance evaluation of third-party cold chain logistics (3PCCL) enterprise is a complex and difficult process requiring the consideration of various aspects. This paper set up a scientific index system including four aspects: finance, internal operation, customer as well as learning and growth. Meanwhile, it used a comprehensive evaluation method, which combines analytic hierarchy process (AHP) with grey theory and fuzzy comprehensive evaluation method, to implement performance evaluation. Then, a professional 3PCCL enterprise was chosen to be evaluated as a case study. The results show that the comprehensive evaluation method is efficient and reliable, and thereby it can be used for better logistics management and improvement.

To solve the supplier selection problem for the large equipment enterprise with incomplete information, DEMATEL is adopted to construct the connect relationship among the evaluation index sets of each candidate supplier firstly, so we can know the mutual influence among index sets. And ANP is used to calculate the weight for each index set. Considering the incomplete information fully in the globalization market environment, D-S evidence theory is used for multi-source evaluation information fusion from different decision makers. Finally, TOPSIS is adopted to make the final order of candidate suppliers and find out the most satisfying supplier. The numerical results show that the collaborative decision-making method in the paper is reasonable and has a certain reference value in the practice. Keyword-AHP; TOPSIS; collaborative decision-making; DEMATEL; D-S theory; incomplete informationI.