The aim of this paper is to explore the drivers of keeping the consistency within business processes that are highly supported by system configuration, while the system architecture is impacted by a technical change in the organization that uses both traditional and agile methods of change management. Two research questions were raised related to the most frequent road blocks in managing system and business non-regression in hybrid management of change and the respective methods used to limit the system and business regression in the conflicting approaches of business operation models. In the research, a tailored method of multiple case study was used based on primary and secondary data from accessible documentation of projects, experience from tests and production cut-overs performed in the mix-method of project management, and change management circumstances. Overall findings wrap up the conclusion which is, that in order to keep control using the rules of BPM in transforming an organization, it is an indispensable necessity to use open cooperation that addresses cross-organization business objectives and overall business sensitivity for threads related to an agnostic approach of change realization chained by methodological rules. The advantages of collected knowledge may lead to formed ways of securing business objectives from unexpected regression driven by internal and independent organizational enforcements.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.