ResumenLa comunicación entre pacientes y el personal médico es una tarea imprescindible para el buen funcionamiento de hospitales y/o clínicas. Para ello, los centros de salud cuentan con intercomunicadores (pequeña central telefónica), estos equipos cumplen con una variedad de funciones que permiten potencializar la comunicación dentro de los centros hospitalarios. Sin embargo, la solicitud de servicio por parte del paciente debe estar disponible al público en general con el propósito de mejorar la calidad del servicio. En este documento se describe un sistema de instrumentación y medida que permite informar al público en general, que habitación solicita el servicio a la enfermería en un hospital. El sistema utiliza una central telefónica que envía las llamadas a un microcontrolador, el cual, procesa la información para finalmente mostrarla en un indicador luminoso (display). El sistema posee ventajas como sencillez, fácil instalación, bajo costo, que lo hacen adaptable a aplicaciones similares. Palabras ClaveDisplay; intercomunicador; sistema de instrumentación y medida; central telefónica. AbstractCommunication between patients and medical staff is essential for the proper functioning of hospitals and clinics task. To do this, health centers have intercoms (small telephone exchange), these teams meet a variety of functions to potentiate the communication between the patient and nurse in hospitals. However, the service request by the patient must be available to the general public in order to improve the quality of service. In this paper an instrumentation system and as to inform the general public described, which requested room service to nursing in a hospital. The system uses a telephone system that sends calls to a microcontroller, which processes the information to finally show it on an LED (Display). The system has advantages such as simplicity, easy installation, low cost, making it suitable for similar applications. KeywordsDisplay; intercoms; instrumentation and measurement system; telephone Exchange.Los autores agradecen a la empresa Avanza Ingeniería SAS, entidad que aportó el financiamiento de este trabajo.
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