The real growth of the economy of street vendors in Badung Market, Bali has been increasing rapidly from year to year. Based on spiritual motivation, work culture and work ethos, and supported by the level of service quality and customer satisfaction, the research was conducted in relation to spiritual motivation, work culture and work ethos as predictors of merchant satisfaction through service quality of street vendors in Badung market. The population of the research was the entire street vendors in Badung Market. The numbers of qualified sample were 140 respondents. The variable measurement was conducted by using the Likert scale. The study used the structural equation modeling (SEM) for model analysis. The results showed that the effect of spiritual Motivation variable on Service Quality variable was significant and positive. The effect of work Culture variable on Service Quality variable is significant positive. The effect of Work Ethos variable on Service Quality variable is significant and positive. Spiritual Motivation latent variable on Merchants Satisfaction variable is significant and positive. The effect of Work Culture variable on Merchants Satisfaction variable is significant and positive. The effect of Work Ethic variable on Merchants Satisfaction variable is significant and positive. The effect of Service Quality variable on Merchants Satisfaction variable is significant and positive. Thus, It can be stated that the merchant satisfaction changes are affected by spiritual motivation, work culture, work ethos and that the street vendor improve service quality.
The purpose of this study was to determine and analyze the effect of competition, education and training, job rotation, and job placement on work quality with intervening organizational commitment variables at officerKarimun Regency Regional Secretariat. The method used is a questionnaire and distributed to 125 respondents. Analysis of statistical data using SEM PLS (Structural Equation Modeling Partial Least Square) and using path analysis to examine the pattern of the relationship between the influence of the dependent variable on the independent, both direct and indirect effects with SMART PLS 3.0 software. The results in the study indicate that competition has a positive and significant effect on organizational commitment with a p-value of 0.009 < 0.05, education and training have a positive and significant effect on organizational commitment with a p-value of 0.022 < 0.05, job rotation has a positive and significant effect on organizational commitment with a p-value of 0.016 <0.05, work placement has a positive and significant effect on organizational commitment with a p-value of 0.
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