This study looks at the economic recovery strategy through tourism amid the Covid-19 pandemic. This study uses qualitative research, which uses literature or literature review to obtain data. This research sends information on research maps using export data to RIS Export file format, which is then processed using VOSviewers to determine big data to be analyzed to obtain comparative data results. This research with previous research. In the second Discussion, the author processes data using Nvivo 12 to explore and describe economic recovery strategy through tourism amid the Covid-19 pandemic to explain data efficiently. The findings in this study are that foreign tourist visits to Indonesia based on data from the Ministry of Tourism and Creative Economy decreased compared to August 2019, in 2020, amounting to 4,052,923 visits or reduced by 74.84% compared to 2019, which amounted to 16,108,600. The economic recovery strategy was developed to accelerate tourism recovery, namely by providing assistance to tourism business actors in adapting new habits, encouraging tourism business productivity and tourism workers with digital adaptation, providing fiscal and non-fiscal stimulus to tourism businesses and workers, developing the domestic tourist market and build market confidence in the tourism sector.
The government as a public service provider where the community must be responsible must be responsible and continue to strive to provide the best services to improve public services. For this reason, the government trains digital-based public services so that government agencies can serve the community easily and quickly. So, in this study, it aims to see the effect of e-KTP service quality on community satisfaction in Morotai Island Regency in North Maluku Province and this study uses quantitative methods to determine the quality of services that make the most impact on people's satisfaction. The sample drawn is 100 people. The data collection technique used is a survey technique, in which data is collected through the distribution of online questionnaires (Google forms). The results show that the evidence obtained from physical evidence, impact, strength, assurance and empathy has been applied in the effect of e-KTP services on community satisfaction carried out by the Ministry of Population and Civil Registration of Morotai Island Regency. There are two variables that have a positive and significant influence on other variables, namely service and empathy for community satisfaction in e-KTP. Meanwhile, three other variables that do not have significant variables are the capacity and guarantee of community satisfaction in the e-KTP service provided by the Morotai Island government. And to improve the quality of E-KTP services from the population and the Morotai Island Civil Registry Office to examine the variables that are at the center of this research, especially on variables that have a significant negative effect (physical evidence, arrests, and guaranteed), so they can comply with the rules and mechanisms in improving the quality of e-KTP services to the satisfaction of the community.
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