The quality of community services is one of the criteria that can be used as a reference to measure the success of the Village Government in carrying out its duties. On the other hand, community satisfaction with the services provided by the apparatus influences empowerment policies and the performance of the village government itself. This article describes the strengthening of the role of hamlet heads in assisting village heads in Tongke-Tongke Village, East Sinjai District. This research approach is qualitative. Data collection techniques are observation, interviews, and documentation. The data analysis technique was carried out using data reduction, data presentation, and concluding. From the results of the analysis, it was concluded that the strengthening of the role of the hamlet head in assisting the task of the village head in Tongke-Tongke Village, East Sinjai District had not run optimally. The hamlet head has not carried out his duties and functions optimally. The village head does not yet have a plan to strengthen the organization and does not dare to change the hamlet head who does not carry out his main duties and functions. The steps taken by the village head in dealing with these problems are to guide the hamlet head so that they can understand and carry out their duties and functions according to applicable regulations.
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