Technology is inevitable. It evolves every single day. Technology has become a vital aspect of everyone's life especially the youth. To keep up with the modernized world, youth attach themselves to smart phones, online games, social media and many others. Therefore, the modern technology is demanding the lecturers to use these technologies in their teaching. Likewise, employers are demanding for new employees to have sufficient soft skills in order to succeed on the job. Hence there is a crucial need for lecturers to use the technology to enhance their teaching of soft skills. The use of technology is seen to improve and further enhance students' communication, collaboration, problem solving and time management skills. Technology also has the highest potential to increase access to education and improve its quality, especially now that we are geared up towards the 21st century learning. Lecturers should embrace positively the emergence of the use of technology so that they can reap the benefits of these latest and emerging technologies to make teaching and learning activities more interesting and meaningful to improve soft skills among students.
The purpose of this study is to examine the differences of soft skills practices based on demographic including gender, department of studies and locations. Soft skills in this study refer to personality development, communication skills, management skills, leadership skills, writing skills and professional ethics. This survey was conducted in Malaysia which involved 480 Polytechnic students from the northern zone (n = 120), the southern zone, (n = 120), the eastern zone, (n = 120), and Central zone (n = 120). Data were collected using a questionnaire that was analyzed using SPSS version 22.0 software comprising descriptive statistics (mean and standard deviation) and inferential statistics (one way MANOVA). Overall, results demonstrated that the levels of soft skills' module implementation in polytechnic in terms of personal development, communication skills, management skills, leadership skills, writing skills and professional ethics from the students' perspective is at a moderate level. MANOVA test showed that there was a significant difference based on the department of studies and zones. Meanwhile, there was no significant difference of soft skills based on the gender. Hence, the number of dialogue sessions with industry and relevant agencies need to be improved so that the industry requirement as a stakeholder can be met and indirectly enhanced the marketability value of the polytechnic students.
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